Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com

Commissions

1. Purchase - choose the size and type of work you are interested in.

2. Send Photos - send multiple photos (please see Photography guidelines below)

3. Consultation - Phone consultation before starting your work to inquire about your preferences. 

4. Approval - Upon completion, a digital image will be emailed for your approval. 

5. Shipping - Allow 2-4 weeks for completion and delivery after consultation. Orders can be expedited upon request. 

Shipping is free for delivery in the United States on all commissions. 

International shipping is available, but the buyer is responsible for any customs or taxes.

I retain full reproduction copyright on all my artwork. 

Here are a few hints that will help capture your pet’s individual look and personality:

  • Highest resolution possible.
  • More pictures the better. I usually take up to 30 pictures. Pick out the one’s that best captures your pet’s personality. Be sure to send me close ups of the eyes.
  • Crouch to get lower to your pet.
  • Try different poses and angles including close ups, a great shot of the eyes is vital to capturing the personality.
  • If your pet has a favorite toy, or accessory, please incorporate them.              
  • Have someone assist you, especially if you will be in the picture. They can hold out treats so your pet looks at the camera.
  • Stay out of the sun and bright light, this creates too many harsh shadows.
  • Natural light is the best.
  • Avoid using a flash, this creates red eye.

Sometimes our beloved friend has already passed. In this case, send me your favorite photos. Once I have received the photos, I will consult with you on your preferences and the poses that will best showcase your pet. My goal is to create a meaningful portrait that will be valued for years.